Press the Envelope button on your Grandstream phone or dial *97 to access your voicemail
If it is your first time accessing your voicemail, the system will prompt you for your password to go through the initial setup process. By default, your password is your extension number
During the setup process, the system will first ask you for your Name followed by the # key, this is to build the directory
Next, the system will have you record your unavailable message followed by the # key
Next, the system will have you record your busy message, this differs in that the system will play this message only when you send a call to Voicemail
Lastly, the system will have you change your password. Please note that if you don’t change your password from the default, the system will keep prompting you to change it every time you login to check your voicemail